Improper processing of a life insurance claim will affect the amount of time that it takes for you or your family to receive the funds that you’re entitled to. This can cause a bad situation as you may not be able to pay for a proper funeral or burial without this money. If you understand the process then you may not only be able to secure the money faster but you may be able to negotiate various arrangements for the payment of the money if you need to.
The first step is to contact the insurance company and inform them of the death of the individual. This doesn’t have to be done right away but if you don’t contact the company you won’t be able to get the process started and you will just delay receiving the funds. Within the first 24 hours of death is when you should try to contact the agent at the life insurance company. You may be unsure if the person has a life insurance policy. If this is the case then you should as other family members and the person that is in charge of the affair. In some cases no one may know if the person had a life insurance policy. If this is the case then you will have to try to call local life insurance companies and ask if they have that person on file.
Once the agent’s been notified of the death they will have paperwork that has to be filled out before they can release the funds. The beneficiary can but doesn’t have to fill out the paperwork. However the beneficiary will need to go to the life insurance company to not only validate the claim but to be able to receive any initial funds that are released.
Next you will need to locate and collect the certificate of death. In most cases you can get the death certificate right from the coroner’s office. You may be able to get it from the funeral director if the body has already been sent to the funeral home. After you’ve got the paper you will need to make copies of it. Most insurance companies will take a copy of the certificate of death as proof. You should note that you don’t want to accidentally send out the original copy.
After you’ve returned the paperwork you will want to know how the policy is going to be paid out. Each policy and company is different. Some companies will release one giant payment while others will spread it out as it’s easier on the company. If the company has the policy set up to be paid out over time you may need to try to negotiate an initial lump sum if the burial costs are higher than what the policy is going to give in the first payment. After you’ve done everything the company should distribute a payment in the first week which is when most funerals take place. However if there’s a delay in the process you may need to contact the company to find out what the problem is.
Graham McKenzie is the syndication coordinator a leading South African Insurance information portal, which amongst others specialises in Car Insurance.
Tags: Auto Insurance, car insurance, Finance, Household Insurance, insurance, life insurance, Money, personal finance